Agenda ⇽ WTA • Xianghu Dialogue 2019 | World Tourism Alliance on Glue Up

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Wednesday, September 18, 2019 08:00 to 20:30: 08:00 - 15:30
Sign-in and check-in hotel
Venue：Lobby, 1F
New Century Grand Hotel Hangzhou
818 Shixinzhong Road, Xiaoshan
Hangzhou, Zhejiang, China; 15:30 - 16:30
WTA Leaders Meeting (WTA Chairman, Vice Chairmen Only)
Event details: TBA; 18:00 - 20:30
WTA Member’s Night (WTA Members Only, by Invitation)
Venue: Xia Sun Culture Village

Thursday, September 19, 2019 11:30 to 17:40

11:30 - 14:00

Lunch

Venue: TBD

14:00 - 14:10

Xianghu Dialogue 2019 • Opening Performance

Venue: Grand Dynasty Hall, 4F

14:10 - 14:40

Remarks
Qiang DUAN•SHANZHONG ZHU

Venue: Grand Dynasty Hall, 4F
Speakers:
Zhejiang Province
Mr. Shanzhong ZHU, Executive Director, UNWTO
WTA Chairman

Qiang DUAN
Chairman at World Tourism Alliance
SHANZHONG ZHU
Executive Director of UNWTO

14:40 - 15:00

Speech

Venue: Grand Dynasty Hall, 4F
Speaker: Minister of Culture & Tourism, China

15:00 - 15:20

Keynote Speech: How does international industrial cooperation promote intercultural understanding and respect
Baodong Li

Speaker: Li Baodong, Secretary-General of Boao Forum for Asia, Member of Standing Committee and Vice Chairman of the Foreign Affairs Committee of the 13th CPPCC National Committee
Venue: Grand Dynasty Hall, 4F

Baodong Li
Secretary-General at Boao Forum for Asia

15:20 - 15:40

Coffee Break

15:40 - 16:00

Speech I
Henri Giscard d'Estaing

Speaker: Henri Giscard d’Estaing, WTC Vice Chairman, Club Med President
Venue: Grand Dynasty Hall, 4F

Henri Giscard d'Estaing
Chairman at Club Med

16:00 - 16:20

Speech II
Pansy Ho

Speaker: Pansy Ho, Vice Chairman and Secretary-General, GTEF
Venue: Grand Dynasty Hall, 4F

Pansy Ho
Vice Chairman and Secretary-General at GTEF

16:20 - 16:40

Speech III
Nigel David

Speaker: Nigel David, Executive Vice Chairman Asia and Middle East, WTTC
Topic: TBA
Venue: Grand Dynasty Hall, 4F

Nigel David
Executive Vice President APAC & Middle East at WTTC

16:40 - 17:00

Speech IV
Jiang Du

Speaker: DU Jiang, Director and President of China National Travel Service Group Corporation Limited
Venue: Grand Dynasty Hall, 4F

Jiang Du
Director and President of China National Travel Service Group Corporation Limited

17:00 - 17:20

Report release and themed speech: World Tourism Development Report 2019 -- Industry Implantation and Cultural Construction in the Course of Poverty Alleviation through Tourism
Bin Dai

Presenter: DAI Bin, President of China Tourism Academy
Venue: Grand Dynasty Hall, 4F

Bin Dai
President at China Tourism Academy

17:20 - 17:30

Release of WTA Best Practice of Poverty Alleviation through Tourism 2019
Jayson Westbury•Ahmed Eiweida

In partnership with World Bank and International Poverty Reduction Center in China (IPRCC)
Venue: Grand Dynasty Hall, 4F

Jayson Westbury
CEO / Vice Chairman of Australian Federation of Travel Agents / WTA
Ahmed Eiweida
Global Lead for Cultural Heritage and Sustainable Development at World Bank

17:30 - 17:40

Premiere of microfilm on WTA Best Practice in Poverty Alleviation through Tourism《Better Tourism, Better Life, Better World》, in partnership with China Global Television Network

In partnership with CGTN
Venue: Grand Dynasty Hall, 4F

Friday, September 20, 2019 08:30 to 17:20

08:30 - 08:50

Speech I
Christopher Rodrigues

Speaker: Christopher Rodrigues, Chair, British Council
Venue: Grand Dynasty Hall, 4F

Christopher Rodrigues
Chairman at Port of London Authority

08:50 - 09:10

Speech II
AKIHIRO HORISAKA

Speaker: Akihiro Horisaka, President & CEO of Nippon Travel Agency
Venue: Grand Dynasty Hall, 4F

AKIHIRO HORISAKA
PRESIDENT at NIPPON TRAVEL AGENCY CO., LTD.

09:10 - 10:00

Panel I: Culture and Tourism • New Consumption. New Opportunities
Ding Ren•Rui Song•Jingdong Zhang•Xianchun Chen

Moderator: Song Rui, Director, Tourism Research Centre, Chinese Academy of Social Sciences
Venue: Grand Dynasty Hall, 4F

Ding Ren
President at Sichuan Tourism Investment Group Co., Ltd.
Rui Song
Director of Tourism Research Centre, Chinese Academy of Social Sciences
Jingdong Zhang
Chairman at Guoao Holding Group Co., Ltd
Xianchun Chen
Director-General of Hunan Provincial Department of Culture and Tourism

10:00 - 10:20

Coffee Break

Venue: Corridor, 4F

10:20 - 10:30

Speech III: Intercultural dialogue and tourism development through a cross-continental initiative: the Europe • China Tourism Year 2018
Istvan Ujhelyi

Speaker: Ujhelyi Istvan, President, Europe-China OBOR Culture and Tourism Development Committee ; Member of the European Parliament

Istvan Ujhelyi
President at Europe-China OBOR Culture and Tourism Development Committee

10:30 - 11:20

Panel II: Tourism cooperation and cultural exchanges under the Belt and Road Initiative
H.E. Ahcène BOUKHELFA•Anna Coren•Bihu Wu•Bing Zhou

Moderator: Anna Coren, CNN International
Venue: Grand Dynasty Hall, 4F

H.E. Ahcène BOUKHELFA
Ambassador of Algeria in China
Anna Coren
International correspondent at CNN International
Bihu Wu
Director of International Center for Recreation and Tourism Research, College of Urban and Environmental Sciences, Peking University
Bing Zhou
President at Shaanxi Tourism Group Co., Ltd.

11:20 - 12:00

Speech IV: Coordinated development of culture and tourism – the innovation-driven development of the Palace Museum
Jixiang Shan

Speaker: Shan Jixiang, President of the Palace Museum Academy
Venue: Grand Dynasty Hall, 4F

Jixiang Shan
President at The Palace Museum Academy

12:00 - 14:00

Lunch

Venue: TBD

14:00 - 14:15

Introduction: Marketing Europe as a Unified Destination
Eduardo Santander

Speaker Mr. Eduardo Santander, ETC Executive Director
Venue: Grand Dynasty Hall, 4F

Eduardo Santander
Executive Director of ETC

14:15 - 14:45

Sharing of Best Practice in Destination Marketing
Ernest WOODEN Jr•Hongbin Zhang

Speakers:
Ernest Wooden Jr., President and CEO, Los Angeles Tourism & Convention Board;
ZHANG Hongbin, Director-General, Hangzhou Municipal Bureau of Culture, Radio, TV and Tourism
Venue: Grand Dynasty Hall, 4F

Ernest WOODEN Jr
President and CEO of Los Angeles Tourism & Convention Board
Hongbin Zhang
Director-General of Hangzhou Municipal Bureau of Culture, Radio, TV and Tourism

14:45 - 14:55

Release of Report on China Inbound Tourism
Mingru Li

Venue: Grand Dynasty Hall, 4F

Mingru Li
Founder and CEO of Kulv Data Marketing

14:55 - 15:45

Panel I: Building of service system and destination marketing
Jean-Louis BES•Dimitrios Buhalis•THOMAS JENKINS•Wenzhi Ye•Xiangwei Yang

Moderator: Dimitrios Buhalis, Head of Department of Tourism and Hospitality，Faculty of Management, Bournemouth University
Panelists：
Anil Kumar Rai, Consul General of India in Shanghai
Thomas Jenkins, CEO of ETOA
YANG Xiangwei, Director of Wuhan Municipal Culture and Tourism Bureau
Jean-Louis BES, Vice Mayor of the City of Carcassonne
YE Wenzhi, CEO of Sunriver Holding Group
Venue: Grand Dynasty Hall, 4F

Jean-Louis BES
Vice-Mayor at The City of Carcassonne
Dimitrios Buhalis
Head of Department of Tourism and Hospitality at Bournemouth University
THOMAS JENKINS
CEO of EUROPEAN TOURISM ASSOCIATION (ETOA)
Wenzhi Ye
CEO of Sunriver Holding Group Co., Ltd.
XY
Xiangwei Yang
Director of Wuhan Municipal Culture and Tourism Bureau

15:45 - 16:00

Coffee Break

Venue: Corridor, 4F

16:00 - 16:15

Presentation I
Qinghua Hong

Presenter: HONG Qinghua, Founder of Lvmama, Chairman of Joyu Group
Venue: Grand Dynasty Hall, 4F

Qinghua Hong
Chairman at Joyu Group

16:15 - 16:30

Presentation II
Roger Chen

Speaker: Roger Chen, Chairman in Asia, Carnival Corporation
Venue: Grand Dynasty Hall, 4F

Roger Chen
Chairman in Asia at Carnival Corporation

16:30 - 17:20

Panel II: Digitalization and destination marketing
Joseph Wang•Mahendra Vakharia•Bin Li•Yujing Ge

Moderator: Joseph Wang, Chief Commercial Officer, Travel Daily
Panelists:
Mahendra Vakharia, President of Outbound Tour Operators Association of India
LI Bin, Co-founder, Guangzhou Li Zhi Network Technology
GE Yujing, Vice President of Tuniu.com
YANG Jie, General Manager of Innovation Department, Byte Dance
ZHAO Hua, CMO of Smart Steps Digital Technology
Venue: Grand Dynasty Hall, 4F

Joseph Wang
Chief Commercial Officer, at Travel Daily
Mahendra Vakharia
President at Outbound Tour Operators Association of India
Bin Li
Co-founder of Zuzuche
Yujing Ge
Vice President at Tuniu

Saturday, September 21, 2019 09:00 to 18:00: 09:00 - 18:00
Technical Visit

Thursday, September 19, 2019 08:00 to 22:00

08:00 - 09:50

3rd Session of 1st WTA Council (WTA Council Members Only)
Qiang DUAN•Jayson Westbury

Venue: Mingyi Hall, 4F
Agenda:
TBD

Qiang DUAN
Chairman at World Tourism Alliance
Jayson Westbury
CEO / Vice Chairman of Australian Federation of Travel Agents / WTA

10:00 - 11:30

WTA Annual Meeting 2019 (Non-members welcome)
Qiang DUAN•Jayson Westbury•Henri Giscard d'Estaing

Venue: New Century Hall, 4F
Agenda:
TBD

Qiang DUAN
Chairman at World Tourism Alliance
Jayson Westbury
CEO / Vice Chairman of Australian Federation of Travel Agents / WTA
Henri Giscard d'Estaing
Chairman at Club Med

18:30 - 22:00

Xianghu Dialogue 2019 • Welcome Reception

Venue: New Century Hall and corridor area, 4F

Friday, September 20, 2019 14:00 to 17:30

14:00 - 14:15

Presentation I: Healthy Tourism Powered Technology
Margaret Richardson

Presenter: Margaret Richardson, Director of Global Policy, Airbnb
Venue: New Century Hall, 4F

Margaret Richardson
Director of Global Policy at Airbnb

14:15 - 14:30

Presentation II: Urban and Cultural Tourism for Sustainable Development and Poverty Reduction
Ahmed Eiweida

Presenter: Ahmed Eiweida, Global Leader for Cultural Heritage & Sustainable Tourism, World Bank
Venue: New Century Hall, 4F

Ahmed Eiweida
Global Lead for Cultural Heritage and Sustainable Development at World Bank

14:30 - 15:20

Panel I: How to empower the transformation of culture and tourism industry through disruptive innovation in technology
Dickie Liang-Hong Ke•Zhan Shu•Xavier Veyry•Chongxiao Wang•Gang Luo

Host: Dickie Liang-Hong Ke, Accomplished Global Technology Leader with Thirty Years Innovation Experience, Sloan Fellow at London Business School
Panelist:
Xavier Veyry, CEO of AXA China
SHU Zhan, General Manager of Tencent Cluture and Tourism Industry
WANG Chongxiao, Documentary Director
LUO Gang, CEO of Airbus China Innovation Centre
Venue: New Century Hall, 4F

Dickie Liang-Hong Ke
CTO and Sloan Fellow at Future Plus Technologies
Zhan Shu
General Manager at Tencent Culture and Tourism
Xavier Veyry
CEO of Axa China
Chongxiao Wang
Director
Gang Luo
CEO Airbus China Innovation Centre of Airbus

15:20 - 15:35

Coffee Break

15:35 - 16:25

Panel II: Mass Tourism and Customized Product
Guido Brettschneider•Qing Guo•Mingkwan METMOWLEE•Dennis Chang•Lei Ge

Moderator: GE Lei, Executive General Manager of Beijing CYTS linkage PR Consulting
Panelists:
Dennis Chang, Division President, China, Mastercard
GUO Qing, Vice President of Meituan Dianping
Mingkwan METMOWLEE, President of FATA and ASEANTA
Guido Brettschneider, CEO of TUI China
Venue: New Century Hall, 4F

Guido Brettschneider
CEO of TUI China
Qing Guo
Vice President at Meituan Dianping
Mingkwan METMOWLEE
President at FATA and ASEANTA
Dennis Chang
Division President, China at Mastercard
Lei Ge
Executive General Manager at Beijing CYTS linkage PR Consulting Co. Ltd

16:25 - 16:40

Presentation III
Jing Feng

Presenter: FENG Jing, President, Guangzhou Lingnan Group Holding Co., Ltd.
Venue: New Century Hall, 4F

Jing Feng
President at Guangzhou Lingnan Group Holding Co., Ltd.

16:40 - 17:30

Panel III: Innovation of hospitality industry in a time of change
Fujiao Chen•Ray Wang•Kent Sun•Liming Zhang•Jianping Wang•Sam Shih

Moderator: CHEN Fujiao, Secretary-General, Hunan Tourist Hotel Association
Panelists:
WANG Jianping, Vice Chair of China Tourist Hotels Association, President of Narada Hotel Group
ZHANG Liming, CEO of Argyle Hotel Management Group (Australia)
Sam Shih, COO of OYO Hotel Management (Shanghai)
Kent Sun, Chief Development Officer, Greater China, IHG
Ray Wang, Vice General Manager of Hotel Business Department, Fliggy
Venue: New Century Hall, 4F

Fujiao Chen
Secretary-General at Hunan Tourist Hotel Association
Ray Wang
Deputy General Manager of Hotel Business at Alibaba Fliggy
Kent Sun
Chief Development Officer, Greater China at IHG
Liming Zhang
Chairman and CEO of Argyle Hotel Group
Jianping Wang
President at Narada Hotel Group:
Sam Shih
COO & Partner at OYO Hotel

Agenda

Qiang DUAN

SHANZHONG ZHU

Baodong Li

Henri Giscard d'Estaing

Pansy Ho

Nigel David

Jiang Du

Bin Dai

Jayson Westbury

Ahmed Eiweida

Christopher Rodrigues

AKIHIRO HORISAKA

Ding Ren

Rui Song

Jingdong Zhang

Xianchun Chen

Istvan Ujhelyi

H.E. Ahcène BOUKHELFA

Anna Coren

Bihu Wu

Bing Zhou

Jixiang Shan

Eduardo Santander

Ernest WOODEN Jr

Hongbin Zhang

Mingru Li

Jean-Louis BES

Dimitrios Buhalis

THOMAS JENKINS

Wenzhi Ye

Xiangwei Yang

Qinghua Hong

Roger Chen

Joseph Wang

Mahendra Vakharia

Bin Li

Yujing Ge

Qiang DUAN

Jayson Westbury

Qiang DUAN

Jayson Westbury

Henri Giscard d'Estaing

Margaret Richardson

Ahmed Eiweida

Dickie Liang-Hong Ke

Zhan Shu

Xavier Veyry

Chongxiao Wang

Gang Luo

Guido Brettschneider

Qing Guo

Mingkwan METMOWLEE

Dennis Chang

Lei Ge

Jing Feng

Fujiao Chen

Ray Wang

Kent Sun

Liming Zhang

Jianping Wang

Sam Shih

Dimitrios Buhalis

Hanqin QIU

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